It's Com-craptic!
More on RT in a bit, but first, a Public Service Announcement for anyone trying to reach me on my Comcast e-mail:Due to some complicated side effects of transitioning my account from Adelphia (which happened back in January), Comcast has temporarily locked me out for one of the following lengths of time (depending which customer service representative I speak to):
- 3 hours
- 12-24 hours
- 24-48 hours
- 24-72 hours
- UPDATE: 5-6 days
UPDATE: To continue the process, they had to purge my account, so if you sent me e-mail last Friday through Sunday, it's gone-daddy-gone. Please send again to jeri at jerismithready dot com.
It's funny, because years ago in Howard County, MD, we had Comcast, and they were fantastic. When we heard they were taking over Adelphia, we greeted them as liberators, strewing flowers at their feet, thanking them for delivering us from lameness.
I'm sure you've been there. Consider this an open invitation to complain about any and all companies who've given you bad service lately.
A-Z Update: "Entertain Me" by the Psychedelic Furs
Labels: life
5 Comments:
Cecilia
Posted by:
Anonymous at 5/01/2007 10:22 AM
Posted by:
Rob S. at 5/01/2007 11:41 AM
Posted by:
Kathy at 5/02/2007 4:47 AM
*sniffle* I miss Adelphia. They were incompetent in a relatively benign way (spotty connections). They never actively screwed things up for us.
Posted by:
Jeri at 5/02/2007 9:53 AM
Years ago I treated my co-workers to a tour de force of righteous indignation as I dressed down the phone company, including the more-difficult-than-it-sounds act of raising my voice without actually shouting. They all agreed that they would retain my services if they needed to deal with Verizon.
Posted by:
Dave S. at 5/02/2007 11:18 AM
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